Viewing Registration Holds
A Hold is a restriction that may impact a student’s ability to make changes to their schedule, view transcripts, and more. Holds are placed on a student’s account for a number of reasons. View the table below to learn more about each main hold type, what it means, and how to resolve the hold.
To view holds on a student’s account, follow these steps:
- Log into HokieSpa
- Click on the HokieSpa Tab.
- Click on Hokie Wallet.
- Click on Administrative Holds. This screen will show any holds or say No Holds. Contact your academic advisor or the office indicated on the hold for more details.
Hold Type | What it means | Action to Resolve |
|---|---|---|
Admissions (UA) | Student may be missing official transcripts or test scores | Contact the Office of Undergraduate Admissions (or send missing items) Office: 925 Prices Fork Rd Phone: 540-231-6267 Email: admissions@vt.edu |
Bursar/ Accounts Receivable (A1) | Student may owe a balance to the university | Contact the Bursar’s Office or pay bill online Office: Student Services Building, Suite 150 Phone: 540-231-6277Email: bursar@vt.edu |
Bursar/ Accounts Receivable (A2-AR Supervisor Hold) | Issue with payments or accounts | Contact the Bursar’s Office Student Services Building, Suite 150 Phone: 540-231-6277 Email: bursar@vt.edu |
Bursar/ Accounts Receivable (A4 Diploma Hold) | Student may owe a balance to the university | Contact the Bursar’s Office Office: Student Services Building, Suite 150 Phone: 540-231-6277 Email: bursar@vt.edu |
Bursar/ Accounts Receivable (A6 Returned Check) | Issues with returned payments | Contact the Bursar’s Office Office: Student Services Building, Suite 150 Phone: 540-231-6277Email: bursar@vt.edu |
Bursar/ Accounts Receivable (A7) | Student was financially withdrawn from enrollment due to non-payment | Contact the Bursar’s Office Office: Student Services Building, Suite 150 Phone: 540-231-6277Email: bursar@vt.edu |
Cranwell International Center (G1 International Student) | Student may need to complete their immigration check-in or other important paperwork
| Contact the Cranwell International Center Office: Harper Hall Phone: 540-231-6527 Email: international@vt.edu |
Dean, XXX College | Students may have an action item required by their Academic Dean’s Office. | Hold may include an email address for contact. If not, contact assigned advisor for instructions |
Online Programs (OP or MO) | Student must complete one or more mandatory online programs, including “Money Smarts”
| Visit the Online Programs webpage |
Office of Undergraduate Academic Integrity (HN Honor System) | Student may need to discuss their hold or any outstanding requirements with this office
| Contact the Office of Undergraduate Academic Integrity Office: Hillcrest Hall, Room 104 Phone: 540-231-9876 Email: honorsys@vt.edu |
Parking Services (PK) | Student has an unpaid parking ticket or bill
| Visit Parking Services at 505 Beamer Way or pay online Phone: 540-231-3200 |
| Registration Hold (RZ) | You must complete pre-requisite checks | Follow directions in How to Get to Hokie Registration to complete pre-registration checks. The hold will be removed automatically upon completion of the checks. |
Schiffert Health Center (HS) | Student may be missing required immunization records | Contact Schiffert Health Center Office: McComas Hall Phone: 540-231-6444Email: health@vt.edu |
Student Conduct (IN DSA) | Student conduct hold | Contact Student Conduct Office: 141 New Hall West Phone: 540-231-3790 Email: studentconduct@vt.edu |
Student Conduct (JD) | Student may be pending a reenrollment meeting, sanction completion, or more | Contact Hearing Officer or Student Conduct Office: 141 New Hall West Phone: 540-231-3790 Email: studentconduct@vt.edu |
Student Conduct (IN IS) | Interim Suspensions | Contact Hearing Officer or Student Conduct Office: 141 New Hall West Phone: 540-231-3790 Email: studentconduct@vt.edu |
Student Medical Insurance (SI) | Student may be missing insurance documentation | Contact the Student Medical Insurance Office or visit the Student Medical website Office: Student Services Building, Room 110 Phone: 540-231-6226 Email: smi@vt.edu |
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